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Author Topic: q2 setup help (r1q2 crashing)  (Read 3273 times)

Offline hops

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q2 setup help (r1q2 crashing)
« on: November 07, 2013, 04:13:41 PM »
Hey,

My brother (tc) is finally looking to re-install and play q2 again. Just formatted his computer, got the latest drivers/etc for his hardware and I gave him my Q2 folder. When r1q2 crashed he tried downloading the latest version, with the same result.

Radeon 9500 Video Card
Windows XP Pro 32-Bit
OpenGL Version: 6.14.108545

It seems to be some incompatibility issue with his ATI drivers, the error log is in the following post due to it's length.

Already attempted:
- Ensured there are no stray .dll files associate with openGL/ati in the Q2 directory.
- Backing off ATI drivers one version, same issue in both cases.
- Changing the parameters of r1q2 to directory/r1q2.exe +set vid_ref r1gl.
- Has not installed/tried any other client (i.e. AprQ2)

We've been scouring the old R1CH forums and found a few threads that looked promising but can't see past the first page. He also started a thread on acmectf.com/forum here: http://www.acmectf.com/forum/index.php/topic,3907

Any help would be greatly appreciated.

Thanks

h0ps
« Last Edit: November 07, 2013, 04:17:07 PM by hops »
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Offline hops

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Re: q2 setup help (r1q2 crashing)
« Reply #1 on: November 07, 2013, 04:14:22 PM »
CRASH LOG (ORIGINAL):


R1Q2 encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit the crash report to r1ch.net when prompted or
post this file and the crash dump .dmp file (if available) on the R1Q2 forums at
http://www.r1ch.net/forum/index.php?board=8.0

     PLEASE MAKE SURE YOU ARE USING THE LATEST VERSIONS OF R1Q2/R1GL/ETC!

This crash appears to have occured in the 'c:\windows\system32\atioglxx.dll' module.
Please note, unless you are using both R1Q2 and R1GL, any crashes will be much
harder to diagnose. If you are still using ref_gl, please consider using R1GL for
an accurate crash report.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 6954AC8E (c:\windows\system32\atioglxx.dll)
R1Q2 module: r1q2.exe(R1Q2-x86) (Version: R1Q2 b8012 x86 Sep 13 2011 Win32 RELEASE)
Windows version: 5.1 (Build 2600) Service Pack 2

Symbol information:
C:\Quake2\r1q2.exe, PDB symbols loaded.
C:\WINDOWS\system32\ntdll.dll, Export symbols loaded.
C:\WINDOWS\system32\kernel32.dll, Export symbols loaded.
C:\WINDOWS\system32\WINMM.dll, Export symbols loaded.
C:\WINDOWS\system32\USER32.dll, Export symbols loaded.
C:\WINDOWS\system32\GDI32.dll, Export symbols loaded.
C:\WINDOWS\system32\ADVAPI32.dll, Export symbols loaded.
C:\WINDOWS\system32\RPCRT4.dll, Export symbols loaded.
C:\WINDOWS\system32\WSOCK32.dll, Export symbols loaded.
C:\WINDOWS\system32\WS2_32.dll, Export symbols loaded.
C:\WINDOWS\system32\msvcrt.dll, Export symbols loaded.
C:\WINDOWS\system32\WS2HELP.dll, Export symbols loaded.
C:\WINDOWS\system32\DINPUT8.dll, Export symbols loaded.
C:\WINDOWS\system32\DSOUND.dll, Export symbols loaded.
C:\WINDOWS\system32\ole32.dll, Export symbols loaded.
C:\WINDOWS\system32\VERSION.dll, Export symbols loaded.
C:\WINDOWS\system32\ShimEng.dll, Export symbols loaded.
C:\WINDOWS\AppPatch\AcLayers.DLL, Export symbols loaded.
C:\WINDOWS\system32\SHELL32.dll, Export symbols loaded.
C:\WINDOWS\system32\SHLWAPI.dll, Export symbols loaded.
C:\WINDOWS\system32\USERENV.dll, Export symbols loaded.
C:\WINDOWS\system32\WINSPOOL.DRV, Export symbols loaded.
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll, Export symbols loaded.
C:\WINDOWS\system32\comctl32.dll, Export symbols loaded.
C:\Quake2\ref_r1gl.dll, PDB symbols loaded.
C:\WINDOWS\system32\opengl32.dll, Export symbols loaded.
C:\WINDOWS\system32\GLU32.dll, Export symbols loaded.
C:\WINDOWS\system32\DDRAW.dll, Export symbols loaded.
C:\WINDOWS\system32\DCIMAN32.dll, Export symbols loaded.
C:\WINDOWS\system32\uxtheme.dll, Export symbols loaded.
C:\WINDOWS\system32\atioglxx.dll, Export symbols loaded.
C:\WINDOWS\system32\atiadlxx.dll, Export symbols loaded.
C:\WINDOWS\system32\SETUPAPI.dll, Export symbols loaded.
C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCR80.dll, Export symbols loaded.
C:\Quake2\DBGHELP.dll, Export symbols loaded.

Enumerate loaded modules:
[0x00400000 - 0x00DDC000] C:\Quake2\r1q2.exe (10338304 bytes, version 8.0.1.2)
[0x7C900000 - 0x7C9B0000] C:\WINDOWS\system32\ntdll.dll (720896 bytes, version 5.1.2600.2180)
[0x7C800000 - 0x7C8F4000] C:\WINDOWS\system32\kernel32.dll (999424 bytes, version 5.1.2600.2180)
[0x76B40000 - 0x76B6D000] C:\WINDOWS\system32\WINMM.dll (184320 bytes, version 5.1.2600.2180)
[0x77D40000 - 0x77DD0000] C:\WINDOWS\system32\USER32.dll (589824 bytes, version 5.1.2600.2180)
[0x77F10000 - 0x77F56000] C:\WINDOWS\system32\GDI32.dll (286720 bytes, version 5.1.2600.2180)
[0x77DD0000 - 0x77E6B000] C:\WINDOWS\system32\ADVAPI32.dll (634880 bytes, version 5.1.2600.2180)
[0x77E70000 - 0x77F01000] C:\WINDOWS\system32\RPCRT4.dll (593920 bytes, version 5.1.2600.2180)
[0x71AD0000 - 0x71AD9000] C:\WINDOWS\system32\WSOCK32.dll (36864 bytes, version 5.1.2600.2180)
[0x71AB0000 - 0x71AC7000] C:\WINDOWS\system32\WS2_32.dll (94208 bytes, version 5.1.2600.2180)
[0x77C10000 - 0x77C68000] C:\WINDOWS\system32\msvcrt.dll (360448 bytes, version 7.0.2600.2180)
[0x71AA0000 - 0x71AA8000] C:\WINDOWS\system32\WS2HELP.dll (32768 bytes, version 5.1.2600.2180)
[0x6CE10000 - 0x6CE48000] C:\WINDOWS\system32\DINPUT8.dll (229376 bytes, version 5.3.2600.2180)
[0x73F10000 - 0x73F6C000] C:\WINDOWS\system32\DSOUND.dll (376832 bytes, version 5.3.2600.2180)
[0x774E0000 - 0x7761C000] C:\WINDOWS\system32\ole32.dll (1294336 bytes, version 5.1.2600.2180)
[0x77C00000 - 0x77C08000] C:\WINDOWS\system32\VERSION.dll (32768 bytes, version 5.1.2600.2180)
[0x5CB70000 - 0x5CB96000] C:\WINDOWS\system32\ShimEng.dll (155648 bytes, version 5.1.2600.2180)
[0x71590000 - 0x71604000] C:\WINDOWS\AppPatch\AcLayers.DLL (475136 bytes, version 5.1.2600.2180)
[0x7C9C0000 - 0x7D1D4000] C:\WINDOWS\system32\SHELL32.dll (8470528 bytes, version 6.0.2900.2180)
[0x77F60000 - 0x77FD6000] C:\WINDOWS\system32\SHLWAPI.dll (483328 bytes, version 6.0.2900.2180)
[0x769C0000 - 0x76A73000] C:\WINDOWS\system32\USERENV.dll (733184 bytes, version 5.1.2600.2180)
[0x73000000 - 0x73026000] C:\WINDOWS\system32\WINSPOOL.DRV (155648 bytes, version 5.1.2600.2180)
[0x773D0000 - 0x774D2000] C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll (1056768 bytes, version 6.0.2900.2180)
[0x5D090000 - 0x5D127000] C:\WINDOWS\system32\comctl32.dll (618496 bytes, version 5.82.2900.2180)
[0x60000000 - 0x60182000] C:\Quake2\ref_r1gl.dll (1581056 bytes, version 0.1.5.41)
[0x5ED00000 - 0x5EDCC000] C:\WINDOWS\system32\opengl32.dll (835584 bytes, version 5.1.2600.2180)
[0x68B20000 - 0x68B40000] C:\WINDOWS\system32\GLU32.dll (131072 bytes, version 5.1.2600.2180)
[0x73760000 - 0x737A9000] C:\WINDOWS\system32\DDRAW.dll (299008 bytes, version 5.3.2600.2180)
[0x73BC0000 - 0x73BC6000] C:\WINDOWS\system32\DCIMAN32.dll (24576 bytes, version 5.1.2600.2180)
[0x5AD70000 - 0x5ADA8000] C:\WINDOWS\system32\uxtheme.dll (229376 bytes, version 6.0.2900.2180)
[0x69030000 - 0x69BCD000] C:\WINDOWS\system32\atioglxx.dll (12177408 bytes, version 6.14.10.8545)
[0x10000000 - 0x1001F000] C:\WINDOWS\system32\atiadlxx.dll (126976 bytes, version 6.14.10.1032)
[0x77920000 - 0x77A13000] C:\WINDOWS\system32\SETUPAPI.dll (995328 bytes, version 5.1.2600.2180)
[0x78130000 - 0x781CB000] C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCR80.dll (634880 bytes, version 8.0.50727.1433)
[0x03000000 - 0x03115000] C:\Quake2\DBGHELP.dll (1134592 bytes, version 6.8.4.0)

Stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
0013C9C8 6954AC8E 0188AFD8 0013CA3C 0000000C 01887978 atioglxx.dll!0x6954ac8e
0013CA1C 6951FC5D 00000000 00000000 00000000 00000000 atioglxx.dll!0x6951fc5d

A minidump was saved to C:\Quake2\R1Q2CrashLog2013-01-07_2.dmp.gz.
Please include this file when posting a crash report.
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Offline hops

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Re: q2 setup help (r1q2 crashing)
« Reply #2 on: November 07, 2013, 04:15:31 PM »
CRASH LOG (with +set vid_ref r1gl parameters):


R1Q2 encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit the crash report to r1ch.net when prompted or
post this file and the crash dump .dmp file (if available) on the R1Q2 forums at
http://www.r1ch.net/forum/index.php?board=8.0

     PLEASE MAKE SURE YOU ARE USING THE LATEST VERSIONS OF R1Q2/R1GL/ETC!

This crash appears to have occured in the 'c:\windows\system32\atioglxx.dll' module.
Please note, unless you are using both R1Q2 and R1GL, any crashes will be much
harder to diagnose. If you are still using ref_gl, please consider using R1GL for
an accurate crash report.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 6954AC8E (c:\windows\system32\atioglxx.dll)
R1Q2 module: r1q2.exe(R1Q2-x86) (Version: R1Q2 b8012 x86 Sep 13 2011 Win32 RELEASE)
Windows version: 5.1 (Build 2600) Service Pack 2

Symbol information:
C:\Quake2\r1q2.exe, PDB symbols loaded.
C:\WINDOWS\system32\ntdll.dll, Export symbols loaded.
C:\WINDOWS\system32\kernel32.dll, Export symbols loaded.
C:\WINDOWS\system32\WINMM.dll, Export symbols loaded.
C:\WINDOWS\system32\USER32.dll, Export symbols loaded.
C:\WINDOWS\system32\GDI32.dll, Export symbols loaded.
C:\WINDOWS\system32\ADVAPI32.dll, Export symbols loaded.
C:\WINDOWS\system32\RPCRT4.dll, Export symbols loaded.
C:\WINDOWS\system32\WSOCK32.dll, Export symbols loaded.
C:\WINDOWS\system32\WS2_32.dll, Export symbols loaded.
C:\WINDOWS\system32\msvcrt.dll, Export symbols loaded.
C:\WINDOWS\system32\WS2HELP.dll, Export symbols loaded.
C:\WINDOWS\system32\DINPUT8.dll, Export symbols loaded.
C:\WINDOWS\system32\DSOUND.dll, Export symbols loaded.
C:\WINDOWS\system32\ole32.dll, Export symbols loaded.
C:\WINDOWS\system32\VERSION.dll, Export symbols loaded.
C:\WINDOWS\system32\ShimEng.dll, Export symbols loaded.
C:\WINDOWS\AppPatch\AcLayers.DLL, Export symbols loaded.
C:\WINDOWS\system32\SHELL32.dll, Export symbols loaded.
C:\WINDOWS\system32\SHLWAPI.dll, Export symbols loaded.
C:\WINDOWS\system32\USERENV.dll, Export symbols loaded.
C:\WINDOWS\system32\WINSPOOL.DRV, Export symbols loaded.
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll, Export symbols loaded.
C:\WINDOWS\system32\comctl32.dll, Export symbols loaded.
C:\Quake2\ref_r1gl.dll, PDB symbols loaded.
C:\WINDOWS\system32\opengl32.dll, Export symbols loaded.
C:\WINDOWS\system32\GLU32.dll, Export symbols loaded.
C:\WINDOWS\system32\DDRAW.dll, Export symbols loaded.
C:\WINDOWS\system32\DCIMAN32.dll, Export symbols loaded.
C:\WINDOWS\system32\uxtheme.dll, Export symbols loaded.
C:\WINDOWS\system32\atioglxx.dll, Export symbols loaded.
C:\WINDOWS\system32\atiadlxx.dll, Export symbols loaded.
C:\WINDOWS\system32\SETUPAPI.dll, Export symbols loaded.
C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCR80.dll, Export symbols loaded.
C:\Quake2\DBGHELP.dll, Export symbols loaded.

Enumerate loaded modules:
[0x00400000 - 0x00DDC000] C:\Quake2\r1q2.exe (10338304 bytes, version 8.0.1.2)
[0x7C900000 - 0x7C9B0000] C:\WINDOWS\system32\ntdll.dll (720896 bytes, version 5.1.2600.2180)
[0x7C800000 - 0x7C8F4000] C:\WINDOWS\system32\kernel32.dll (999424 bytes, version 5.1.2600.2180)
[0x76B40000 - 0x76B6D000] C:\WINDOWS\system32\WINMM.dll (184320 bytes, version 5.1.2600.2180)
[0x77D40000 - 0x77DD0000] C:\WINDOWS\system32\USER32.dll (589824 bytes, version 5.1.2600.2180)
[0x77F10000 - 0x77F56000] C:\WINDOWS\system32\GDI32.dll (286720 bytes, version 5.1.2600.2180)
[0x77DD0000 - 0x77E6B000] C:\WINDOWS\system32\ADVAPI32.dll (634880 bytes, version 5.1.2600.2180)
[0x77E70000 - 0x77F01000] C:\WINDOWS\system32\RPCRT4.dll (593920 bytes, version 5.1.2600.2180)
[0x71AD0000 - 0x71AD9000] C:\WINDOWS\system32\WSOCK32.dll (36864 bytes, version 5.1.2600.2180)
[0x71AB0000 - 0x71AC7000] C:\WINDOWS\system32\WS2_32.dll (94208 bytes, version 5.1.2600.2180)
[0x77C10000 - 0x77C68000] C:\WINDOWS\system32\msvcrt.dll (360448 bytes, version 7.0.2600.2180)
[0x71AA0000 - 0x71AA8000] C:\WINDOWS\system32\WS2HELP.dll (32768 bytes, version 5.1.2600.2180)
[0x6CE10000 - 0x6CE48000] C:\WINDOWS\system32\DINPUT8.dll (229376 bytes, version 5.3.2600.2180)
[0x73F10000 - 0x73F6C000] C:\WINDOWS\system32\DSOUND.dll (376832 bytes, version 5.3.2600.2180)
[0x774E0000 - 0x7761C000] C:\WINDOWS\system32\ole32.dll (1294336 bytes, version 5.1.2600.2180)
[0x77C00000 - 0x77C08000] C:\WINDOWS\system32\VERSION.dll (32768 bytes, version 5.1.2600.2180)
[0x5CB70000 - 0x5CB96000] C:\WINDOWS\system32\ShimEng.dll (155648 bytes, version 5.1.2600.2180)
[0x71590000 - 0x71604000] C:\WINDOWS\AppPatch\AcLayers.DLL (475136 bytes, version 5.1.2600.2180)
[0x7C9C0000 - 0x7D1D4000] C:\WINDOWS\system32\SHELL32.dll (8470528 bytes, version 6.0.2900.2180)
[0x77F60000 - 0x77FD6000] C:\WINDOWS\system32\SHLWAPI.dll (483328 bytes, version 6.0.2900.2180)
[0x769C0000 - 0x76A73000] C:\WINDOWS\system32\USERENV.dll (733184 bytes, version 5.1.2600.2180)
[0x73000000 - 0x73026000] C:\WINDOWS\system32\WINSPOOL.DRV (155648 bytes, version 5.1.2600.2180)
[0x773D0000 - 0x774D2000] C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll (1056768 bytes, version 6.0.2900.2180)
[0x5D090000 - 0x5D127000] C:\WINDOWS\system32\comctl32.dll (618496 bytes, version 5.82.2900.2180)
[0x60000000 - 0x60182000] C:\Quake2\ref_r1gl.dll (1581056 bytes, version 0.1.5.41)
[0x5ED00000 - 0x5EDCC000] C:\WINDOWS\system32\opengl32.dll (835584 bytes, version 5.1.2600.2180)
[0x68B20000 - 0x68B40000] C:\WINDOWS\system32\GLU32.dll (131072 bytes, version 5.1.2600.2180)
[0x73760000 - 0x737A9000] C:\WINDOWS\system32\DDRAW.dll (299008 bytes, version 5.3.2600.2180)
[0x73BC0000 - 0x73BC6000] C:\WINDOWS\system32\DCIMAN32.dll (24576 bytes, version 5.1.2600.2180)
[0x5AD70000 - 0x5ADA8000] C:\WINDOWS\system32\uxtheme.dll (229376 bytes, version 6.0.2900.2180)
[0x69030000 - 0x69BCD000] C:\WINDOWS\system32\atioglxx.dll (12177408 bytes, version 6.14.10.8545)
[0x10000000 - 0x1001F000] C:\WINDOWS\system32\atiadlxx.dll (126976 bytes, version 6.14.10.1032)
[0x77920000 - 0x77A13000] C:\WINDOWS\system32\SETUPAPI.dll (995328 bytes, version 5.1.2600.2180)
[0x78130000 - 0x781CB000] C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCR80.dll (634880 bytes, version 8.0.50727.1433)
[0x03000000 - 0x03115000] C:\Quake2\DBGHELP.dll (1134592 bytes, version 6.8.4.0)

Stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
0013C9C8 6954AC8E 0188AFD8 0013CA3C 0000000C 01887978 atioglxx.dll!0x6954ac8e
0013CA1C 6951FC5D 00000000 00000000 00000000 00000000 atioglxx.dll!0x6951fc5d

A minidump was saved to C:\Quake2\R1Q2CrashLog2013-01-08_1.dmp.gz.
Please include this file when posting a crash report.
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Offline [BTF] Reflex

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Re: q2 setup help (r1q2 crashing)
« Reply #3 on: November 08, 2013, 01:56:20 AM »
What happens if you run regular q2?
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Offline yahoo

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Re: q2 setup help (r1q2 crashing)
« Reply #4 on: November 08, 2013, 05:13:11 AM »
Try using the default opengl in ur vid options
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Offline bluemeanies

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Re: q2 setup help (r1q2 crashing)
« Reply #5 on: November 08, 2013, 08:52:05 AM »
I'd tell you to go with q2pro which runs so much better than r1q2 and is included in Elysium's Q2 Starter...BUT...you cannot use anti on the latest q2pro and you are CTF...SO...I don't think that's going to work unless you can get an anti exception from ACME...
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Re: q2 setup help (r1q2 crashing)
« Reply #6 on: November 08, 2013, 10:14:04 AM »
you might try rolling his drivers even further back, or setting the program specific settings in the radeon controls to very basic settings for r1q2.

judging by the crash dumps it seems to be their driver .dll taking a shit


The only other thing I can think of is maybe removing his q2 config files and loading up and letting q2 create a fresh default .cfg for him. I don't think there are any cvars/settings that are incompatible with ati/amd cards but that would make sure your config isn't causing it.
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