Here's another strange/problem with the whole situation, when I do speed tests, my upload speed is higher than my download speed lol. For example. Download Speed: 120kbps, Upload Speed: 335kbps. (note: 120kbps is a fucking dream compared to what downloading files ACTUALLY is, try 10kbps.)I do believe they did a line test when I rang them but they kind of do those every damn time you ring so perhaps it wasn't a full test/just a very basic one.