I don't think it is a cable modem issue. They have a bad router somewhere or his node is simply congested. If it is bad all the time, it is a bad router.Death do you have a DSL or FIOS alternative where you live?I mean here I am on a tiny Island in Canada, Pinging upper 80's and 90's to TS, and actually getting less packet loss than you.I get packet loss also, but it is less than yours with over 3X the hops. My packet loss is to be expected while you should have a an ultra clean slate.
I don't think it is a cable or computer issue - it is the fact that you have that man looking China thing on your desk top sucking up your computers soul!!
LOL dude. That's actually my wife's background, she was and for the most part still is a huge Chyna fan. If it was my background screen, i'd have . . Umm . . Eerr . . Yaaah never mind what i'd have.